Privacy Policy

Introduction

EGZ DRYWALL & PAINTING LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for our drywall and painting services.

Information We Collect

• Personal Information: Name, email address, phone number, and mailing address
• Project Information: Details about your construction or renovation project
• Communication Data: Records of correspondence, including SMS consent preferences
• Usage Data: Information about how you interact with our website

How We Use Your Information

We use the information we collect to:

• Provide you with estimates and quotes for our services
• Communicate with you about your project
• Comply with legal obligations and A2P 10DLC regulations
• Improve our services and customer experience

SMS Communications

If you opt-in to receive SMS communications from us:

• Message and data rates may apply
• You can reply HELP for help or STOP to cancel at any time
• Consent is not a condition of purchase
• We will only send informational messages regarding your project

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your project blueprints and sensitive documents are handled with the highest level of confidentiality.

Your Rights & Privacy Practices

We are committed to giving you control over your personal information. You have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information when no longer needed
• SMS Opt-Out: Opt out of SMS communications at any time by replying STOP

SMS Consent

SMS consent is obtained when users voluntarily provide their mobile phone number through website forms, scheduling tools, or direct inquiries where consent is clearly disclosed. Consent is used solely to send informational and service-related text messages directly related to the user's request. Users may opt out at any time by replying STOP.

Security Safeguards

We implement reasonable administrative and technical safeguards to protect your information. These include encryption protocols, access controls, regular security audits, and secure data storage practices.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate our website, analyze usage, and improve user experience. These technologies help us understand how visitors interact with our site and allow us to enhance functionality. Users may control or disable cookies through their browser settings.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only with service providers necessary to operate our messaging system (e.g., messaging platforms and carriers), solely to deliver services you request.